Terms & Conditions

Last updated: [LAST UPDATED DATE]

Welcome to VegetablesGo. These Terms & Conditions ("Terms") govern your access to and use of the website vegetablesgo.in and the services offered by VegetablesGo ("we", "us", "our"). By accessing our website or placing an order, you ("you", "customer", "user") agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website or services.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts under the Indian Contract Act, 1872. By placing an order, you confirm that you meet these requirements.

3. Products and Pricing

  • All products listed are subject to availability. Vegetables are perishable and seasonal; we may substitute items of equal or greater value with prior notice.
  • Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price confirmed at the time of order acceptance.
  • Product images are for representation only. Actual items may vary in size, color, and appearance.

4. Orders and Payments

  • Orders can be placed via WhatsApp, phone, or our website.
  • All orders are subject to acceptance and confirmation by us.
  • We accept payments via Cash on Delivery (COD), UPI, and online payment gateways. For online payments, we use secure third-party payment processors.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability.

5. Delivery

  • We currently deliver only within specified areas of Raipur, Chhattisgarh. Please refer to our Shipping Policy for details.
  • Delivery times are estimates and may vary due to weather, traffic, or other factors beyond our control.
  • Someone must be available at the delivery address to receive the order. If delivery fails due to unavailability, we may charge a re-delivery fee.

6. User Responsibilities

  • You agree to provide accurate, current, and complete information when placing orders.
  • You agree not to misuse our website, including attempting to gain unauthorized access, transmitting viruses, or engaging in fraudulent activity.
  • You are responsible for maintaining the confidentiality of any account information.

7. Intellectual Property

All content on this website — including text, logos, images, graphics, and code — is the property of VegetablesGo and is protected under Indian copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

To the maximum extent permitted by Indian law, VegetablesGo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.

Nothing in these Terms limits any rights you may have under the Consumer Protection Act, 2019.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Raipur, Chhattisgarh.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised Terms.

11. Contact Details

For any questions or concerns regarding these Terms, please contact: